Refund policy

You can find a detailed description of your legal right of withdrawal in our terms of service.

This policy is also available in: 🇫🇷 French, 🇪🇸 Spanish, 🇮🇹 Italian, 🇳🇱 Dutch, and 🇵🇱 Polish.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

(Please also note the 30 days voluntary right of withdrawal further below.)

To exercise the right of withdrawal, you must inform us

Beautiful Company GmbH
c/o Nostalgic-Art Merchandising GmbH
Am Borsigturm 156
13507 Berlin
Germany

Telephone: +49-30-30647000
Email: shop@nostalgic-art.de

by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than additional charges arising from your choosing a method of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To:

Beautiful Company GmbH
c/o Nostalgic-Art Merchandising GmbH
Am Borsigturm 156
13507 Berlin
Germany

Telephone: +49-30-30647000
Email: shop@nostalgic-art.de

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods/for the provision of the following serviceordered on/received on ……………………………………………………..

Name of consumer(s) ………………………………………………………

Address of consumer(s) ………………………………………………………………………………………………………………

Signature of consumer(s)(only for paper-based notification) ………………………………………………………

Date ……………………………………………………………….

Voluntary right of withdrawal

Notwithstanding your statutory right of withdrawal, we offer a voluntary right of withdrawal of 30 days. This gives you the opportunity to withdraw from the contract with us even after the statutory withdrawal period of fourteen days has expired.

To assert the voluntary right of withdrawal, you must return the ordered goods to us, Beautiful Company GmbH, c/o Nostalgic-Art Merchandising GmbH, Am Borsigturm 156, 13507 Berlin, Germany, telephone: +49-30-30647000, e-mail: shop@nostalgic-art.de, within thirty days of receipt of the goods. urm 156, 13507 Berlin, Germany, Telephone: +49-30-30647000, E-Mail: shop@nostalgic-art.de. To meet the deadline for voluntary revocation, it is sufficient to send the goods before the revocation period has expired. We will voluntarily provide you with a return label for the return shipment. In this case, the return shipment is free of charge for you. To do so, please contact our customer service at shop@nostalgic-art.de.

Until the statutory revocation period has expired, only the provisions stated therein shall apply. Your statutory rights in relation to defects shall not be limited by the voluntary right of revocation.